To cancel or reschedule an appointment we kindly ask for 48hr notice, this gives us time to potentially fill the cancelled appointment.
Failure to give at least 24hrs notice will result in a 50% late cancellation fee.
No Shows will be charged 100%
Repeated no shows will be asked to pay for the appointment at the time of booking.
New clients will pay a 50% deposit at the time of booking.
LVL patch test clients will pay £20 deposit.
All paid deposits are transferable not refundable in line with our cancellation policy.
Patch tests are a legal requirement. Some treatments require a patch test at least 48hrs prior to the treatment. Please make an appointment for a patch test, we may not be able to carry out the patch test if you arrive without a booking an appointment.
We ask for 24hr notice of cancellation of appointments, failure to do so may incur a 50% cancellation fee. Click here to view our policy information
